Announcement

Dear Valued Customers,

IMPLEMENTATION OF NEW ePCO APPLICATION SUBMISSION AND PROCESSING HOURS FOR MITI HEADQUARTERS AND MITI REGIONAL OFFICES

The Ministry of Investment, Trade and Industry (MITI) wishes to inform all exporters and stakeholders that, effective 1 September 2026 (Tuesday), the operating hours for the submission and processing of applications through the ePCO System at MITI Headquarters and all MITI Regional Offices will be revised.

New Operating Hours for ePCO Applications

Applications submitted through the ePCO system on weekends, public holidays, or after 4.00 PM on a working day will remain in Pending status and will only be processed from 7.00 AM on the next working day.

Please note that only the operating hours of ePCO applications have been revised. The processing timelines stipulated under MITI's Client Charter remain unchanged, provided that all required information and supporting documents are submitted completely, as follows:

MITI Client Charter

• Cost Analysis (CA) applications will be processed within five (5) working days upon receipt of a complete application.
• Certificate of Origin (CO) applications will be processed within three (3) working days upon receipt of a complete application.
• Working Day Calculation:
  • MITI Headquarters & all MITI Regional Offices (except MITI Kelantan): Saturday, Sunday and public holidays are NOT counted as working days.
  • MITI Kelantan: Friday, Saturday and public holidays are NOT counted as working days.
• Any application resubmitted following a query shall be treated as a new application.
• All applications will be processed strictly on a First In, First Out (FIFO) basis. Requests for priority processing, queue-jumping or expedited consideration will not be entertained.
• Exporters must plan their submissions and shipments in advance, taking into account the applicable operating hours and processing timelines. Urgency arising from inadequate planning will not justify priority processing.
• All documents and information must be complete, accurate, consistent, verifiable and justifiable. Incomplete or unsupported applications may be queried or rejected, and the Client Charter processing timeline begins only upon receipt of a complete application.
• Enquiries must clearly state their basis, relevant facts and detailed reasons, together with supporting documents where applicable. They must be framed as requests for clarification, not as instructions or demands. Inappropriate, discourteous or unprofessional behaviour will not be tolerated.

For enquiries related to the ePCO application process, please contact pco@miti.gov.my. For technical assistance related to the ePCO System, please contact careline@dagangnet.com or call 1300-133-133.

We thank you for your continuous support and cooperation.

Thank you.

Senior Director
Trade and Industry Support Division
Ministry of Investment, Trade and Industry
21 August 2026

Please refer on the link below on official announcement by MITI:
ANNOUNCEMENT_IMPLEMENTATION_OF_NEW_ePCO_APPLICATION_HOURS.pdf

 

Dimaklumkan bahawa pihak KPDN telah menjadualkan semula secara rasmi Sesi Kesedaran Sistem & Latihan Pengguna bagi migrasi kod OGA daripada “MIT” kepada “PDN” untuk permohonan permit berikut:

• Permit Import & Eksport (Gula)
• Permit Eksport (Simen & Klinker)

Butiran Sesi Terkini

• Tarikh: 7 Julai 2026 (Selasa) — sebelum ini dijadualkan pada 2 Julai 2026
• Kaedah: Dalam Talian

Jadual Sesi:

• 10:30 pagi – 1:00 petang: Permit Import & Eksport (Gula)
• 2:30 petang – 4:30 petang: Permit Eksport (Simen)

Dilampirkan surat pemakluman rasmi daripada KPDN untuk rujukan.

Lampiran:

• PEMAKLUMAN PERUBAHAN TARIKH 7 JULAI 2026.pdf

Merujuk kepada perkara di atas, dilampirkan surat rasmi dan juga soalan lazim berkaitan Pemakluman Perubahan Tarikh Perlaksanaan Peralihan Kod OGA "MIT" Kepada Kod OGA "PDN" bagi Permohonan Permit Import dan Eksport Gula serta Permit Eksport Simen dan Klinker daripada Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup untuk maklumat lanjut.

Lampiran:

1. PERUBAHAN TARIKH PELAKSANAAN PERALIHAN KOD OGA MIT KEPADA KOD OGA PDN.pdf
2. Soalan Lazim Peralihan ke Kod OGA PDN (Pindaan).pdf

Merujuk kepada perkara di atas, dilampirkan surat rasmi dan juga soalan lazim berkaitan Pemakluman Awal Perlaksanaan Peralihan Kod OGA "MIT" Kepada Kod OGA "PDN" bagi Permohonan Permit Import dan Eksport Gula serta Permit Eksport Simen dan Klinker daripada Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup untuk maklumat lanjut.

Lampiran:

1. PEMAKLUMAN AWAL SISTEM EPERMIT - PERALIHAN KOD OGA.pdf

2. Soalan Lazim Peralihan ke Kod OGA PDN.pdf

Dear Valued Customers,

IMPLEMENTATION OF THE ELECTRONIC TRANSMISSION AND EXCHANGE OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) DATA BETWEEN MALAYSIA AND THE PEOPLE’S REPUBLIC OF CHINA UNDER THE ASEAN CHINA FREE TRADE AREA (ACFTA) AND THE REGIONAL COMPREHENSIVE ECONOMIC PARTNERSHIP (RCEP)

The Ministry of Investment, Trade and Industry ( and the General Administration of Customs of the People’s Republic of China ( signed the Joint Arrangement on the Electronic Origin Data Exchange System on 21 November 2025 to strengthen cooperation in the electronic exchange of Preferential Certificate of Origin (PCO) data.

Following the signing of the Joint Arrangement, Malaysia and China will commence the real time electronic exchange of PCO data, including Back to Back and Movement Certificates, under ACFTA and RCEP, effective 1 June 2026.

This initiative is expected to improve trade facilitation, customs efficiency, and the authenticity of origin data through the secure and efficient exchange of PCO data, while reducing reliance on paper based processes.

The implementation currently applies only to trade between Malaysia and China.

All applications for PCO issuance shall continue to be submitted through the existing Electronic Preferential Certificate of Origin ePCO platform in accordance with the current procedures and requirements Approved PCO data will subsequently be electronically transmitted and exchanged between the relevant authorities of Malaysia and China.

A new fee in relation to this initiative will be introduced However, the fee will be waived for a period of two 2 months commencing from 1 June 2026.

For imports into Malaysia using PCOs issued by China under this initiative, Malaysian importers are advised to refer to the relevant announcement and requirements issued by the Royal Malaysian Customs Department (RMCD).

Exporters, importers, and other relevant parties are advised to refer to the Frequently Asked Questions ( for further information regarding the implementation of this initiative.

For further information or enquiries, please email: pco@miti.gov.my 

MITI appreciates the continued cooperation and support of all stakeholders in ensuring the successful implementation of this initiative.

Thank you


Ministry of Investment, Trade and Industry
28 May 2026

Attachment:

Official announcement by MITI: Announcement ACFTA-RCEP Electronic Origin Data Exchange.pdf