admin-page

PEMAKLUMAN TARIKH GO-LIVE MIGRASI SISTEM iMAQIS

2026-04-14T06:58:02Z

Dimaklumkan bahawa aktiviti Go-Live bagi migrasi server MAQIS Integrated Information System (iMAQIS) dari Fasiliti Dagang Net ke MyGovCloud@PDSA akan dilaksanakan seperti berikut:

Tarikh: 25 April 2026 (Sabtu)
Masa: 12.00 tengah malam hingga 3.00 petang (15 jam)

Sepanjang tempoh tersebut, Sistem iMAQIS akan mengalami gangguan dan tidak dapat diakses.
Sehubungan itu, semua trader adalah dinasihatkan untuk merancang urusan berkaitan lebih awal bagi mengelakkan sebarang kesulitan

NOTIFICATION OF SYSTEM RESUMPTION FOR APPLICATIONS OF PCO UNDER ATIGA TO ASEAN MEMBER STATES DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

2026-04-08T01:54:32Z

NOTIFICATION OF SYSTEM RESUMPTION FOR APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ATIGA TO ASEAN MEMBER STATES DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

We refer to our earlier announcement on the system downtime affecting applications for the Preferential Certificate of Origin (PCO) under the ASEAN Trade in Goods Agreement (ATIGA), which began on 1 April 2026 due to a technical issue with Malaysia’s ASW Gateway. This issue resulted in the temporary inability to send or receive electronic Form D (e-Form D) with ASEAN Member States (AMS).
We are pleased to inform you that the ASW Gateway has resumed normal operations, and the transmission and receipt of electronic Form D (e-Form D) to and from all AMS have been fully restored with effect from 6 April 2026.

Please click here for the full announcement

NOTIFICATION OF SYSTEM DOWNTIME FOR APPLICATIONS OF PCO UNDER ATIGA TO ASEAN DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

2026-04-02T08:32:18Z

NOTIFICATION OF SYSTEM DOWNTIME FOR APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway since 1 April 2026. As a result, the transmission and receipt of electronic Form D (e-Form D) with ASEAN Member States under the ASEAN Trade in Goods Agreement (ATIGA) are currently unavailable.

Consequently, Malaysia has temporarily reverted to the issuance of hardcopy Form D effective 2 April 2026 until further notice.

Please click here for the full announcement. (attach the full PDF announcement)

MITI: MAKLUMAN - PENUTUPAN SISTEM EPERMIT STA MITI SEMPENA SAMBUTAN HARI RAYA AIDILFITRI 2026

2026-03-18T04:54:27Z

[BM VERSION]

MAKLUMAN - PENUTUPAN SISTEM EPERMIT STA MITI SEMPENA SAMBUTAN HARI RAYA AIDILFITRI 2026

Para pelanggan yang dihormati,

Bersempena Cuti Umum Sambutan Hari Raya Aidilfitri Tahun 2026, sistem ePERMIT STA MITI akan ditutup sementara dan kembali beroperasi mengikut jadual berikut:

TARIKH & MASA PENUTUPAN SISTEM	TARIKH & MASA SISTEM KEMBALI BEROPERASI
Mulai 19 Mac 2026 (Khamis), 11.59 malam hingga 24 Mac 2026 (Selasa), 7.59 pagi	Mulai 24 Mac 2026 (Selasa), 8.00 pagi

NOTA:

Sekiranya terdapat sebarang perkara berbangkit sepanjang tempoh penutupan sistem, sila emel ke admin.sts@miti.gov.my untuk perhatian sewajarnya.

Terima kasih.

Sekretariat Perdagangan Strategik
Kementerian Pelaburan, Perdagangan dan Industri
18 Mac 2026

Notis makluman daripada MITI
BM Version_Announcement ePermitSTA system closure 2026.pdf

[ENG VERSION]

ANNOUNCEMENT – TEMPORARY CLOSURE OF MITI ePERMIT STA SYSTEM IN CONJUNCTION WITH 2026 EID AL-FITR CELEBRATIONS

Dear valued customers,

In conjunction with the 2026 Eid Al-Fitr Celebration, the MITI ePERMIT STA system will be temporarily closed and resume operation as scheduled below:

DATE & TIME OF SYSTEM CLOSURE	DATE & TIME OF SYSTEM RESUME OPERATION
From 19 March 2026 (Thursday), 11.59 pm until 24 March 2026 (Tuesday), 7.59 am	From 24 March 2026 (Tuesday), 8.00 am

NOTE:
If there is any urgent matter during this closure period, please do not hesitate to email admin.sts@miti.gov.my.

Thank you.

Strategic Trade Secretariat
Ministry of Investment, Trade and Industry
18 March 2026

Announcement by MITI
ENG Version_Announcement ePermitSTA system closure 2026.pdf

MITI: TECHNICAL ISSUE RELATED TO SYSTEM PUBLICATION OR SYNCHRONISATION OF THE CERTIFICATE OF ORIGIN (CO)

2026-03-17T05:51:03Z

ANNOUNCEMENT

Dear valued customers,

TECHNICAL ISSUE RELATED TO SYSTEM PUBLICATION OR SYNCHRONISATION OF THE CERTIFICATE OF ORIGIN (CO)

Please be advised that in the event of any technical issues related to the system's publication or synchronisation of the Certificate of Origin (CO), the relevant parties may be contacted for verification and further assistance:

(i) Dagang Net Technologies Sdn Bhd.
To verify the status of the publication and transmission of the Certificate of Origin (CO) through the National Single Window (NSW) system, please contact:
Email: careline@dagangnet.com

(ii) Royal Malaysian Customs Department (RMCD)
As the Asean Single Window (ASW) falls under the purview of Customs, RMCD may confirm whether the Certificate of Origin (CO) has been successfully transmitted and made available for verification by the importing country. For further details please contact:
Email: myasw@customs.gov.my

Thank you.

DIRECTOR
Trade Cooperation Section
Trade and Industry Support Divison
Ministry of Investment, Trade and Industry
17 March 2026

Official announcement by MITI
NOTICE ON TECHNICAL ISSUE RELATED ON SYSTEM PUBLICATION & SYNCHRONISATION OF CO.pdf

MITI: NOTIS PEMAKLUMAN PENUTUPAN SEMENTARA SISTEM EPCO DAN EPERMIT SEMPENA CUTI HARI RAYA AIDILFITRI TAHUN 2026

2026-03-19T04:23:44Z

MAKLUMAN

Para pelanggan yang dihormati,

Bersempena Cuti Umum Sambutan Hari Raya Aidilfitri, Tahun 2026, sistem ePCO dan ePERMIT akan ditutup sementara dan kembali beroperasi mengikut jadual seperti berikut:

TARIKH HARI RAYA AIDILFITRI*	PEJABAT MITI	TARIKH & MASA SISTEM DITUTUP	TARIKH & MASA SISTEM KEMBALI BEROPERASI
21 Mac 2026 (Sabtu) - 23 Mac 2026 (Isnin)	Kuala Lumpur, Perak, Pulau Pinang, Johor, Pahang, Kelantan, Melaka, Sabah dan Sarawak	19 Mac 2026 (Khamis) mulai 12.00 pagi hingga 25 Mac 2026 (Rabu) 7.59 pagi	25 Mac 2026 (Rabu) mulai 8.00 pagi

* Tertakluk kepada pengumuman dari Pejabat Penyimpan Mohor Besar Raja-Raja

NOTA:
Sekiranya terdapat perkara mendesak sepanjang tempoh penutupan perkhidmatan, sila emel ke pco@miti.gov.my / allbkie.miti.gov.my untuk perhatian sewajarnya.

Sekian, terima kasih.

PENGARAH KANAN
Bahagian Sokongan Perdagangan dan Industri
Kementerian Pelaburan, Perdagangan dan Industri
10 Mac 2026

Notis Pemakluman daripada MITI:

NOTIS PEMAKLUMAN PENUTUPAN SEMENTARA SISTEM EPCO DAN EPERMIT SEMPENA CUTI HARI RAYA AIDILFITRI TAHUN 2026.pdf

____________________________________________________________________________________________________________

ANNOUNCEMENT

Dear valued customers,

In conjunction with the 2026 Eid Al-Fitr Celebration, the ePCO and ePERMIT system will be temporary closed and open for operation as scheduled below:

DATE OF THE EID AL-FITR*	MITI'S OFFICE	DATE AND TIME OF THE SYSTEM CLOSURE	DATE AND TIME OF THE SYSTEM RESUME OPERATION
21 March 2026 (Saturday) - 23 March 2026 (Monday)	Kuala Lumpur, Perak, Pulau Pinang, Johor, Pahang, Kelantan, Melaka, Sabah and Sarawak	19 March 2026 (Thursday) from 12.00 am until 25 March 2026 (Wednesday) 7.59 am	25 March 2026 (Wednesday) at 8.00 am

* Subject to the announcement from the Keeper of the Ruler’s Seal Office

NOTE:
If there are any urgent matters during this closure time, please do not hesitate to email pco@miti.gov.my / allbkie@miti.gov.my.

Thank you.

SENIOR DIRECTOR
Trade and Industry Support Division
Ministry of Investment, Trade and Industry
10 March 2026

Official announcement by MITI:

NOTIS PEMAKLUMAN PENUTUPAN SEMENTARA SISTEM EPCO DAN EPERMIT SEMPENA CUTI HARI RAYA AIDILFITRI TAHUN 2026.pdf

SIRIM: FULL IMPLEMENTATION OF EPD REQUIREMENT FOR CERTIFICATES OF APPROVAL (COA) FOR IRON AND STEEL PRODUCTS THROUGH THE EPERMIT SYSTEM

2026-03-10T05:24:57Z

UPDATE (10/03/2026)

Dear Valued Customers,

NOTICE: FULL IMPLEMENTATION OF EPD REQUIREMENT FOR CERTIFICATES OF APPROVAL (COA) FOR IRON AND STEEL PRODUCTS THROUGH THE EPERMIT SYSTEM

With respect to the above and our announcement dated 11 September 2025, please be advised as follows.

Effective 1 October 2025, the Ministry of Investment, Trade and Industry (MITI) has strengthened the Certificate of Approval (COA) process for the importation of selected long iron and steel products. These products include Bars, Cold Drawn Bars, Wire Rods, and Wire Products.

Accordingly, for importers who are still in the process of obtaining the report, SIRIM has granted flexibility to submit a Letter of Undertaking to allow products that have arrived at the point of entry for the purpose of applying for the Certificate of Approval (COA).

However, the use of the Letter of Undertaking will cease on 30 June 2026. Any importer who fails to submit the EPD after that date shall be prohibited from importing the said products, and if the consignment arrives at the national entry point, it must be returned to the country of origin or to any other country. No further consideration will be given, and SIRIM shall not be responsible for any losses incurred by the importer due to failure to comply with this directive.

Any further inquiries regarding this matter may be submitted via email to coa-iron@sirim.my

Thank you for your attention and cooperation.

Attachment:
Official announcement from SIRIM
Announcement - Notice Regarding the Full Implementation Requirement of EPD 10.03.2026.pdf

NOTIFICATION: IMPLEMENTATION OF CERTIFICATE OF ORIGIN UNDER AANZFTA SECOND PROTOCOL

2026-03-09T07:50:31Z

Date: 9th March 2026

Ref No: DNT/NSW/MITI/EPCO/AANZFTA/20250309-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: IMPLEMENTATION OF CERTIFICATE OF ORIGIN UNDER AANZFTA SECOND PROTOCOL

Please be informed that under the Second Protocol of the ASEAN–Australia–New Zealand Free Trade Agreement (AANZFTA), exporters are now allowed to print the Certificate of Origin (CO) directly from the ePCO system using A4-sized white paper.

With this implementation, there is no longer a need to purchase pre-formatted CO books from the Federation of Malaysian Manufacturers (FMM).

This change will take effect on 11 March 2026 (Wednesday).

Attached is the official announcement from the Ministry of Investment, Trade and Industry (MITI) dated 6th March 2026 for your reference.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com

Thank You

Official announcement from the Ministry of Investment, Trade and Industry (MITI)
Announcement - AANZFTA CO Print Directly from ePCO.pdf

NOTIFICATION OF ASW GATEWAY DOWNTIME IMPACTING APPLICATIONS OF PCO UNDER ATIGA TO ASEAN MEMBER STATES

2026-02-04T09:33:29Z

Ref No: DNT/ASW/TECH/20260204-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF ASW GATEWAY DOWNTIME IMPACTING APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 3rd February 2026.

As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) are temporarily unavailable. During this period, the Malaysian authority has reverted to the issuance of hardcopy Form D until further notice.

For detailed procedures and applicable scenarios, kindly refer to the attached official announcement issued by the Ministry of Investment, Trade and Industry (MITI).

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You

Official announcement issued by the Ministry of Investment, Trade and Industry (MITI).
FINAL_NOTIFICATION_OF_SYSTEM_DOWNTIME.pdf

MITI: NOTIFICATION OF SYSTEM DOWNTIME FOR APPLICATIONS OF PCO UNDER ATIGA TO ASEAN DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

2026-01-16T08:21:00Z

Ref No: DNT/ASW/TECH/20260116-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF ASW GATEWAY DOWNTIME IMPACTING APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 14 January 2026.

As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) are temporarily unavailable. During this period, the Malaysian authority has reverted to the issuance of hardcopy Form D until further notice.

For detailed procedures and applicable scenarios, kindly refer to the attached official announcement issued by the Ministry of Investment, Trade and Industry (MITI).

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com

Thank You

Official announcement issued by the Ministry of Investment, Trade and Industry (MITI).
FINAL_NOTIFICATION OF SYSTEM_DOWNTIME_ FOR APPLICATIONS OF PCO UNDER ATIGA TO ASEAN COUNTRIES DUE TO TECHNICAL ISSUE IN MALAYSIAS ASW GATEWAY.pdf

MAQIS : PENANGGUHAN KUTIPAN CAJ PERMIT BAGI KOMODITI PERTANIAN (TUMBUHAN)

2026-01-13T07:16:59Z

Dilampirkan pautan surat serta notis pemakluman berkenaan penangguhan kutipan caj permit bagi komoditi pertanian (Tumbuhan & Hasilan Tumbuhan, Tanih dan Mikroorganisma) seperti di bawah:

MITI: TEMPOH SAH LAKU AP TERBUKA KERETA DAN MOTOSIKAL TAHUN 2025

2025-12-15T13:53:24Z

Merujuk kepada perkara di atas.

Adalah dimaklumkan bahawa tempoh sah laku peruntukan AP Terbuka kereta dan motosikal untuk tahun 2025 akan berakhir pada 31 Disember 2025.

Selaras dengan keputusan tersebut:

Permohonan AP Terbuka bagi kereta dan motosikal melalui sistem ePermit akan ditutup pada 18 Disember 2025;
Syarikat hendaklah menjelaskan bayaran fi AP Terbuka (kereta) secara penuh selewat-lewatnya pada 25 Disember 2025. Kegagalan menjelaskan fi tertunggak akan menjejaskan agihan peruntukan AP tahun 2026, termasuk tindakan ke atas syarikat dari segi pengenaan denda/ penalti mengikut Peraturan-Peraturan Kastam (Fi Lesen Import Kenderaan Bermotor) (Pindaan) 2016;
Semua urusan pengimportan termasuk urusan pengikraran borang Kastam perlu diselesaikan selewat-lewatnya pada 31 Disember 2025; dan
Permohonan pelanjutan atau pembatalan ke atas AP Terbuka tahun 2025 yang telah diluluskan tidak akan dipertimbangkan selepas 31 Disember 2025.

Sekian, terima kasih.

DOE: Pemberitahuan: Permohonan Kelulusan Import dan Eksport ePermit bagi Gas Refrigerant (HCFC/HFC dan Halon) akan dihentikan

2025-12-13T13:48:24Z

Permohonan Kelulusan Import dan Eksport ePermit bagi Gas Refrigerant (HCFC/HFC dan Halon) akan dihentikan bermula 22 Disember 2025 sehingga 9 Januari 2026 untuk penyelenggaraan sistem dan penetapan kuota dalam sistem. Permohonan permit akan dibuka semula pada 10 Januari 2026 jam 8.00 pagi.

MITI: NOTIFICATION OF SCHEDULED ePCO SYSTEM ENHANCEMENT AND TEMPORARY SERVICE SUSPENSION

2025-10-16T13:07:19Z

ANNOUNCEMENT

Dear Valued Customers,

NOTIFICATION OF SCHEDULED ePCO SYSTEM ENHANCEMENT AND TEMPORARY SERVICE SUSPENSION

Please be informed the ePCO system will undergo a scheduled maintenance and technical enhancement to elevate our service delivery and system efficiency standards, which will begin on 31 October 2025 (Friday) until 2 November 2025 (Sunday). Full system functionality for all services will be fully restored on 3 November 2025 (Monday). During this scheduled period, the processing of all Cost Analysis and Certificate of Origin (CO) applications will be temporarily suspended. The system will be wholly inaccessible for any related submissions during this time.

To ensure business continuity and prevent operational delays, you are advised to schedule and complete all urgent applications for Cost Analysis and Certificate of Origin prior to 31 October 2025.

We appreciate your understanding and cooperation as we undertake this necessary upgrade to serve you better.

Thank you.

Senior Director
Trade and Industry Support Division
Ministry of Investment, Trade and Industry
16 October 2025

Please refer on the link below for the official announcement from MITI.

NOTIFICATION OF SCHEDULED ePCO SYSTEM ENHANCEMENT AND TEMPORARY SERVICE SUSPENSION.pdf

MITI: ENTRY INTO FORCE OF THE MALAYSIA – UNITED ARAB EMIRATES COMPREHENSIVE ECONOMICS PARTNERSHIP AGREEMENT (MY-UAE CEPA) FOR MALAYSIA

2025-09-30T01:09:44Z

Dear Valued Customers,

ENTRY INTO FORCE OF THE MALAYSIA UNITED ARAB EMIRATES COMPREHENSIVE ECONOMICS PARTNERSHIP AGREEMENT (MY UAE CEPA) FOR MALAYSIA

The Ministry of Investment, Trade and Industry (MITI) is pleased to announce that the Malaysia-United Arab Emirates Comprehensive Economic Partnership Agreement (MY-UAE CEPA) will officially enter into force for Malaysia on 1 October 2025. From this date, Malaysian exporters will be able to apply for the Preferential Certificate of Origin (PCO) for exports to the United Arab Emirates (UAE).

The MY-UAE CEPA marks a significant milestone as Malaysia’s first free trade agreement with a Middle Eastern country. The Agreement is expected to enhance bilateral economic cooperation, strengthen trade routes, and expand market access. The UAE, a major trading hub for the Middle East and North Africa (MENA) region, will serve as a strategic gateway for Malaysian exporters seeking to tap into wider regional markets.

Application procedures for PCO under the MY-UAE CEPA are consistent with those of other implemented Free Trade Agreements. Exporters may submit applications via the ePCO system. Approved Form MY-UAE must be printed on ISO A4 size white paper with an electronically affixed signature and official seal. Exporters are required to retain a copy of the Form for at least three (3) years and submit endorsed copies of the PCO to MITI or the nearest MITI Regional Offices on a monthly basis.

Should there be any further clarification required, please email to pco@miti.gov.my and allfta3@miti.gov.my

Thank you

Senior Director
Trade and Industry Support Division
Ministry of Investment, Trade and Industry
29 September 2025

Please refer on the link below for the official announcement from MITI.

Notice MY UAE CEPA 2025.pdf

Notice on Discontinuation of Auto-Approval for Certificate of Origin (CO)

2025-08-12T07:56:10Z

ANNOUNCEMENT

Dear Valued Customer,

CANCELLATION OF AUTO-APPROVAL FOR CERTIFICATE OF ORIGIN (CO) APPLICATIONS

Please be informed that, effective 11 August 2025, the auto-approval process for Certificate of Origin (CO) applications will be discontinued.

This policy change is being implemented in response to the high incidence of applications containing inconsistencies or not fully complying with the prescribed Rules of Origin (ROO). Furthermore, it has been observed that many applications neglect the necessity of attaching the required supporting documents and evidence substantiating the origin of the goods.

Applicants are reminded that auto-approval is neither a privilege nor a mandatory entitlement. It is a facilitation mechanism subject to compliance with all requirements, and its continuation is dependent on responsible usage by applicants.

In addition, MITI will conduct verification on all approved COs that were submitted without the required documents. Revocation of the approved CO will be carried out if the application is found to have breached ROO requirements or contained false, misleading, or incomplete information.

By discontinuing auto-approval, we aim to enhance the accuracy and completeness of the information submitted, ensure compliance with ROO requirements, and reduce the likelihood of queries or rejections by importing authorities.

We appreciate your understanding and cooperation in adhering to this updated procedure. For further assistance, please contact Careline at 1300 133 133 or email careline@dagangnet.com.

Thank you.

Senior Director
Trade and Industry Support Division
Ministry of Investment, Trade and Industry
12 August 2025

Attachment: Notice on Discontinuation of Auto-Approval for Certificate of Origin (CO).pdf

-----

PENGUMUMAN

Para pelanggan yang dihormati,

PEMBATALAN PROSES AUTO-KELULUSAN PERMOHONAN SIJIL TEMPASAL

Adalah dimaklumkan bahawa berkuat kuasa 11 Ogos 2025, proses auto-kelulusan bagi permohonan Sijil Tempasal (Certificate of Origin - CO) telah dihentikan.

Perubahan ini dilaksanakan setelah mendapati terdapat permohonan yang tidak konsisten, tidak mematuhi Peraturan Tempasal (Rules of Origin - ROO), atau dokumen sokongan yang tidak lengkap.

Para pelanggan adalah diingatkan bahawa proses auto-kelulusan sebelum ini bukanlah hak atau keistimewaan mutlak, tetapi merupakan kemudahan yang disediakan bagi memudahkan proses permohonan tertakluk kepada pematuhan sepenuhnya terhadap semua syarat yang ditetapkan, dan pelaksanaannya hanya dapat diteruskan sekiranya digunakan secara bertanggungjawab oleh pemohon.

MITI akan melakukan verifikasi ke atas CO yang diluluskan tanpa dokumen sokongan. Pembatalan akan dibuat sekiranya didapati tidak mematuhi ROO atau mengandungi maklumat tidak tepat.

Perubahan ini adalah untuk memastikan maklumat lebih tepat dan lengkap selain meningkatkan pematuhan kepada ROO dalam usaha untuk mengurangkan kemungkinan pertanyaan atau penolakan daripada pihak berkuasa negara pengimport.

Perhatian dan kerjasama daripada pihak tuan/puan terhadap pelaksanaan prosedur ini amat dihargai. Untuk sebarang pertanyaan atau bantuan lanjut, sila hubungi Careline di talian 1300 133 133 atau e-mel careline@dagangnet.com.

Sekian, terima kasih.

Pengarah Kanan
Bahagian Sokongan Perdagangan dan Industri
Kementerian Pelaburan, Perdagangan dan Industri
12 Ogos 2025

SCHEDULED MAINTENANCE OF ePCO SYSTEM

2025-07-22T09:31:04Z

Dear Valued Customers,

SCHEDULED MAINTENANCE OF ePCO SYSTEM

Please be informed that the ePCO system will undergo scheduled maintenance on the following date and time:

Date: 28 July 2025 (Monday)
Time: 12:00 a.m. – 11:59 p.m. (24 hours)

During this period, customers will be unable to submit new Certificate of Origin (CO) and Cost Analysis (CA) applications. However, other services such as transmission of data to importing countries will remain unaffected.

Customers are advised to plan your submissions accordingly to avoid any disruption to your export activities.

We apologise for any inconvenience caused and appreciate your kind understanding and cooperation.

Should you have any urgent matters, please do not hesitate to contact Careline at 1300 133 133, or email careline@dagangnet.com.

Thank you.

Senior Director
Trade and Industry Support Division
Ministry of Investment, Trade and Industry

22 July 2025

Attachment:

ANNOUNCEMENT SCHEDULED MAINTENANCE OF ePCO SYSTEM.pdf

NOTIFICATION OF SYSTEM RESUMPTION FOR APPLICATIONS OF PCO UNDER ATIGA TO ASEAN MEMBER STATES DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

2025-07-02T07:17:23Z

ANNOUNCEMENT

Dear Valued Customers,

NOTIFICATION OF SYSTEM RESUMPTION FOR APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

We kindly refer to our announcement (Notification of system downtime for applications of Preferential Certificate of Origin (PCO) under ASEAN Trade In Goods Agreement (ATIGA) to Malaysia due to technical issue in Malaysia’s ASW Gateway), which began on 8 June 2025, resulted in the inability to transmit or receive electronic Form D (e-Form D) to ASEAN Member States (AMS).

We are pleased to inform you that our ASW gateway for sending and receiving electronic Form D (e-Form D) to/from AMS has resumed normal operations, enabling electronic document exchange with all other AMS starting 1 July 2025.

For further assistance, kindly contact Careline at 1300 133 133, or email careline@dagangnet.com. MITI wishes to thank all ePCO users for your continuous support and cooperation. Thank you.

Senior Director
Trade and Industry Support Division
Ministry of Investment, Trade and Industry

1 July 2025

Attachment:

NOTIFICATION OF SYSTEM_RESUMPTION_ FOR APPLICATIONS OF PCO UNDER ATIGA TO ASEAN COUNTRIES DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

NOTIFICATION OF SYSTEM DOWNTIME FOR APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA)

2025-06-12T04:17:33Z

Dear Valued Customers,

NOTIFICATION OF SYSTEM DOWNTIME FOR APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

Please be informed that Malaysia is currently experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway, which began on 8 June 2025. This has resulted in the inability to transmit or receive electronic Form D (e-Form D) to ASEAN Member States under the ASEAN Trade in Goods Agreement (ATIGA).

Following that, Malaysia will temporarily revert to issuing hardcopy Form D since 8 June 2025 until further notice. Please refer below to the steps that need to be undertaken by Traders/Exporters to print the paper-based Form D:

Actions need to be undertaken by the Trader/Exporter

Scenario 1

If MITI has approved your ATIGA e-Form D and your importers are facing difficulties in clearing the goods in that particular country due to this issue, please do the following:
i. Email the e-Form D reference number to careline@dagangnet.com;
ii. Careline will notify the Trader/Exporter once the Form D is ready for printing;
iii. Trader/Exporter can print the paper-based Form D with an electronically affixed signature and seal on A4 paper; and
iv. Trader/Exporter may submit the printed Form D directly to the importer for customs clearance.

Scenario 2

If you have yet to apply the Form D, please do the following:
i. Trader/Exporter may submit the application in the ePCO system as usual;
(Note: the system automatically ticks the ASW Consent box)
ii. Once the application approved, Trader/ Exporter shall email the e-Form D reference number to careline@dagangnet.com;
iii. Careline will notify the Trader/Exporter once the Form D is ready for printing;
iv. Trader/Exporter can print the paper-based Form D with an electronically affixed signature and seal on A4 paper; and
v. Trader/Exporter may submit the printed Form D directly to the importer for customs clearance.

For further assistance, kindly contact Careline at 1300 133 133, or email careline@dagangnet.com. We thank you for your continuous support and cooperation.

Thank you.

Senior Director
Trade and Industry Support Division
Ministry of Investment, Trade and Industry

11 June 2025

Attachment:

NOTIFICATION OF SYSTEM DOWNTIME FOR APPLICATIONS OF PCO UNDER ATIGA TO ASEAN COUNTRIES DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY.pdf

Tired of Paperwork Jungle for Preferential Origin? Unleash the AI Advantage!

2025-05-19T07:35:22Z

Tired of Paperwork Jungle for Preferential Origin? Unleash the AI Advantage!

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