Announcement

Dear Valued Customers,

IMPLEMENTATION OF NEW ePCO APPLICATION SUBMISSION AND PROCESSING HOURS FOR MITI HEADQUARTERS AND MITI REGIONAL OFFICES

The Ministry of Investment, Trade and Industry (MITI) wishes to inform all exporters and stakeholders that, effective 1 September 2026 (Tuesday), the operating hours for the submission and processing of applications through the ePCO System at MITI Headquarters and all MITI Regional Offices will be revised.

New Operating Hours for ePCO Applications

Applications submitted through the ePCO system on weekends, public holidays, or after 4.00 PM on a working day will remain in Pending status and will only be processed from 7.00 AM on the next working day.

Please note that only the operating hours of ePCO applications have been revised. The processing timelines stipulated under MITI's Client Charter remain unchanged, provided that all required information and supporting documents are submitted completely, as follows:

MITI Client Charter

• Cost Analysis (CA) applications will be processed within five (5) working days upon receipt of a complete application.
• Certificate of Origin (CO) applications will be processed within three (3) working days upon receipt of a complete application.
• Working Day Calculation:
  • MITI Headquarters & all MITI Regional Offices (except MITI Kelantan): Saturday, Sunday and public holidays are NOT counted as working days.
  • MITI Kelantan: Friday, Saturday and public holidays are NOT counted as working days.
• Any application resubmitted following a query shall be treated as a new application.
• All applications will be processed strictly on a First In, First Out (FIFO) basis. Requests for priority processing, queue-jumping or expedited consideration will not be entertained.
• Exporters must plan their submissions and shipments in advance, taking into account the applicable operating hours and processing timelines. Urgency arising from inadequate planning will not justify priority processing.
• All documents and information must be complete, accurate, consistent, verifiable and justifiable. Incomplete or unsupported applications may be queried or rejected, and the Client Charter processing timeline begins only upon receipt of a complete application.
• Enquiries must clearly state their basis, relevant facts and detailed reasons, together with supporting documents where applicable. They must be framed as requests for clarification, not as instructions or demands. Inappropriate, discourteous or unprofessional behaviour will not be tolerated.

For enquiries related to the ePCO application process, please contact pco@miti.gov.my. For technical assistance related to the ePCO System, please contact careline@dagangnet.com or call 1300-133-133.

We thank you for your continuous support and cooperation.

Thank you.

Senior Director
Trade and Industry Support Division
Ministry of Investment, Trade and Industry
21 August 2026

Please refer on the link below on official announcement by MITI:
ANNOUNCEMENT_IMPLEMENTATION_OF_NEW_ePCO_APPLICATION_HOURS.pdf

 

Dimaklumkan bahawa pihak KPDN telah menjadualkan semula secara rasmi Sesi Kesedaran Sistem & Latihan Pengguna bagi migrasi kod OGA daripada “MIT” kepada “PDN” untuk permohonan permit berikut:

• Permit Import & Eksport (Gula)
• Permit Eksport (Simen & Klinker)

Butiran Sesi Terkini

• Tarikh: 7 Julai 2026 (Selasa) — sebelum ini dijadualkan pada 2 Julai 2026
• Kaedah: Dalam Talian

Jadual Sesi:

• 10:30 pagi – 1:00 petang: Permit Import & Eksport (Gula)
• 2:30 petang – 4:30 petang: Permit Eksport (Simen)

Dilampirkan surat pemakluman rasmi daripada KPDN untuk rujukan.

Lampiran:

• PEMAKLUMAN PERUBAHAN TARIKH 7 JULAI 2026.pdf

Merujuk kepada perkara di atas, dilampirkan surat rasmi dan juga soalan lazim berkaitan Pemakluman Perubahan Tarikh Perlaksanaan Peralihan Kod OGA "MIT" Kepada Kod OGA "PDN" bagi Permohonan Permit Import dan Eksport Gula serta Permit Eksport Simen dan Klinker daripada Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup untuk maklumat lanjut.

Lampiran:

1. PERUBAHAN TARIKH PELAKSANAAN PERALIHAN KOD OGA MIT KEPADA KOD OGA PDN.pdf
2. Soalan Lazim Peralihan ke Kod OGA PDN (Pindaan).pdf

UPDATE (10/03/2026)

Dear Valued Customers,

NOTICE: FULL IMPLEMENTATION OF EPD REQUIREMENT FOR CERTIFICATES OF APPROVAL (COA) FOR IRON AND STEEL PRODUCTS THROUGH THE EPERMIT SYSTEM

With respect to the above and our announcement dated 11 September 2025, please be advised as follows.

Effective 1 October 2025, the Ministry of Investment, Trade and Industry (MITI) has strengthened the Certificate of Approval (COA) process for the importation of selected long iron and steel products. These products include Bars, Cold Drawn Bars, Wire Rods, and Wire Products.

Accordingly, for importers who are still in the process of obtaining the report, SIRIM has granted flexibility to submit a Letter of Undertaking to allow products that have arrived at the point of entry for the purpose of applying for the Certificate of Approval (COA).

However, the use of the Letter of Undertaking will cease on 30 June 2026. Any importer who fails to submit the EPD after that date shall be prohibited from importing the said products, and if the consignment arrives at the national entry point, it must be returned to the country of origin or to any other country. No further consideration will be given, and SIRIM shall not be responsible for any losses incurred by the importer due to failure to comply with this directive.

Any further inquiries regarding this matter may be submitted via email to coa-iron@sirim.my

Thank you for your attention and cooperation.

Scan the code below for more information:

EDP Requirement for SIRIM COA Iron & Steel

Attachment:
Official announcement from SIRIM
Announcement - Notice Regarding the Full Implementation Requirement of EPD 10.03.2026.pdf
 

Merujuk kepada perkara di atas, dilampirkan surat rasmi dan juga soalan lazim berkaitan Pemakluman Awal Perlaksanaan Peralihan Kod OGA "MIT" Kepada Kod OGA "PDN" bagi Permohonan Permit Import dan Eksport Gula serta Permit Eksport Simen dan Klinker daripada Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup untuk maklumat lanjut.

Lampiran:

1. PEMAKLUMAN AWAL SISTEM EPERMIT - PERALIHAN KOD OGA.pdf

2. Soalan Lazim Peralihan ke Kod OGA PDN.pdf